Safety is a core value within the ECHO corporate culture. Our Safety Department is lead by a full-time Safety Risk Manager with deep roots in the safety industry. A former Texas Highway Patrol Trooper, our Safety Risk leader holds numerous safety-related certifications including advanced and master certifications from the Federal Motor Carrier Safety Administration (FMCSA), The Texas Department of Public Safety, Texas Traffic and Safety Institute at Texas A&M University, General
Hazardous Materials Instructor’s Certificate FMCSA, and National Training Center Passenger Vehicle Inspection Instructor’s Certificate, FMCSA to name a few.
Our safety record is reinforced through a variety of programs and protocols designed to protect our consistently excellent track record. We institute proprietary policies and procedures to ensure that everyone in the company — especially our motorcoach operators — understand its importance. The ECHO safety program integrates safety enforcement rules as well as scheduled retraining sessions to refresh drivers and ensure that our stringent standards are being met. Drivers are also trained on use and maintenance of ADA vehicles. ECHO’s in-house Safety Department oversees all aspects of the program and regularly scheduled road observations and ride checks are utilized to monitor and enforce operator safety performance.
Fortune 500 Driver Training System
ECHO uses the Smith System training system to educate drivers and we retain two full-time advanced Smith System trainers to ensure that all drivers receive exacting instruction prior to actual vehicle operation. The Smith System integrates training designed to educate drivers on collision avoidance with the goal of modifying driving habits to be more defensive and at-the-ready in any situation. Over half of the fortune 500 companies in America use the Smith System training techniques.
Fleet Maintenance – Keeping our Fleet Clean, Safe, Reliable
Our dedicated fleet maintenance team provides fast and efficient repair and maintenance services that keep our fleet and customers moving. Professionally serviced and maintained by our ASE-certified mechanics from our 40,000 sq. ft. maintenance facility located in Dallas, Texas, all vehicles are routinely monitored and scheduled for preventative maintenance, routine equipment and safety inspections, cleaning and vehicle care services and repairs.